Last updated: 2026
This Privacy Policy explains how Galactic Wins Casino handles personal data from players in New Zealand. Galactic Wins Casino operates under an offshore licence from the Kahnawake Gaming Commission and is not supervised by the New Zealand Department of Internal Affairs. Online gambling in New Zealand is governed by the Gambling Act 2003, so players should understand how their personal information is collected, checked, stored, and shared before opening an account.
Information We Collect
Galactic Wins Casino may collect personal details when you register, log in, deposit, withdraw, contact support, or use casino services. This may include your full name, date of birth, residential address, email address, phone number, username, password, payment details, device data, IP address, login history, gameplay records, bonus activity, and transaction history.
The casino may also request identity documents for account verification. These may include a passport, driver licence, proof of address, bank statement, card ownership proof, or other documents needed to meet anti-fraud, anti-money laundering, and responsible gambling checks.
How Your Data Is Used
Your information is used to create and manage your account, process deposits and withdrawals, verify your identity, prevent fraud, detect duplicate accounts, apply bonus rules, respond to support requests, and meet legal or regulatory obligations.
Galactic Wins Casino may also use account and gameplay data to improve website performance, manage risk, monitor responsible gambling behaviour, and send service messages. Promotional messages may be sent only where allowed by the casino’s terms and applicable consent rules. Players should be able to unsubscribe from marketing emails.
Sharing Data With Third Parties
Your data may be shared with payment providers, identity verification services, fraud prevention tools, game providers, IT hosting companies, analytics services, legal advisers, regulators, and dispute resolution bodies where required.
Data may also be transferred outside New Zealand because the casino is offshore. By using the site, players should understand that overseas data handling rules may differ from local New Zealand protections.
Your Rights
Players may request access to their personal data, ask for incorrect details to be corrected, request account closure, object to certain marketing use, or ask how their data is processed. Some information may need to be kept for legal, fraud prevention, payment, or regulatory reasons even after an account is closed.
Cookies
Galactic Wins Casino may use cookies and similar technologies to keep players logged in, remember preferences, improve site speed, measure traffic, support security, and personalise content. Players can manage cookies through browser settings, but blocking some cookies may affect login, payments, or gameplay.
Privacy Contact
For privacy requests, account data questions, or document handling concerns, contact Galactic Wins Casino through the official contact form on the website or email support at [email protected]. Do not send identity documents through social media or unofficial channels.
